[Download the Free Infographic]
8 Reasons Rewards Improve Your Customer Service
Customer retention requires so much more than a great product or service: Eight out of 10 customers say the experience is just as important, according to Salesforce. Not to mention that consumers expect more than ever from their interactions with support teams.
When you arm your frontline agents with digital rewards, it gives them a powerful tool to appease customers, increase retention rates, build trust and more. Our infographic offers eight insights about today’s customer service landscape and tips on using rewards to adapt.
What you’ll learn:
- What makes a good service experience, according to customers.
- How customer service interactions—good and bad—can affect your business.
- Why digital rewards are an effective way to overcome these challenges.