On-demand Webinar

Boost Your Customer Experience Engagement in 2022 - Lessons and Best Practices from the Top CXM Teams

Presented by Rybbon

View Recorded Webinar

Understanding your customer experience is more important than ever, but it’s also never been more difficult. Customers in every industry are bombarded every day by feedback requests, NPS surveys, and more. In response to all this noise, customers are engaging less with traditional outreach channels, so what can you do now to extract meaningful insights from your customers in 2022?

Alida and Rybbon work with CX teams across dozens of industries, and we have collected the best engagement practices from our customers to share with you. Watch the on demand webinar where we will discuss the best tactics and goals for your customer experience programs that our customers use to boost engagement and generate valuable insight.


We’ll discuss:


The benefits of a successful customer experience program - including impacts on ROI, retention, and more


Real-world examples of how leading organizations boost engagement with their customers


Tactics and goals that you can implement immediately to guide your customer experience programs to the next level


Meet your Hosts


Karen Eisen

SVP Customer Success,

Chelsea Legendre

Chelsea Legendre

Customer Marketing Manager

Meet your Hosts


Jignesh Shah

Co-Founder and CEO of Rybbon

Colin Day

Colin Day

Managing Director at Oktopost

Andrew Mullings

Andrew Mullings

Solutions Architect at BluprintX